Last week I worked at the store with a wonderful woman - C - who I would guess to be about the same age as my mother. She used to work in a library. She's very nice and great to work with. And I totally respect the fact that she doesn't take alot of crap from customers. She has wonderful customer service skills, but manages to use them to point out to people that their kids are running around, being obnoxious, damaging product, that she'll wait until they're off their cell phone to help them, etc. You get the drift.
Last week, there were three teenage boys look at the sex books. Standing there giggling. They were pretty obvious, but not being overly obnoxious so we left them alone. Once they were done, they were snickering to each other, laughing. C asked them if they were done giggling now. She stopped for a second and said 'yes'. C was working on climbing a ladder to put books up into the overstock area on top of the bookshelves. She grabbed a stack of the books she was working on and handed them to the boys as said "Good. Since you're done, hand these to me."
I doubt that they will be back to look at those books again any time soon. Or if they do, they'll probably make sure that she's not working.
Monday, April 7, 2008
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